SERVICE & CONTACT
At ill we of course try to help you the best we can.
Got a question, need assistance or is there something wrong with your order? Don't hesitate to contact us by phone during opening hours or via email after which we'll get back to you as soon as possible.
In case of incorrect, missing or faulty items, please keep your order number at hand when calling or include this in your email for the quickest handling. Also please include photos in your email in case of faulty items.
Do not send back faulty items before contacting us first.
For more information concerning returns, click here.
Thuesday: 11 - 18h
Wednesday: 11 - 18h
Thursday: 11 - 21h
Friday: 11 - 18h
Saturday: 11– 17h
Sunday: 13 – 17h